Terms of Service

By accessing or using the services of Clarity Opp LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These Terms apply to all clients, prospective clients, and visitors who access or use our website design, local SEO, and digital marketing services.

Clarity Opp LLC provides the following services to local and service-based businesses:

• Launch Clarity Site: One-time professional website design and development
• Clarity Local: Monthly local SEO and Google Business Profile optimization
• Clarity Growth: Monthly local SEO plus content marketing and lead generation
• Clarity Elite: Comprehensive monthly marketing including technical optimization and advanced campaigns

Specific service details, deliverables, timelines, and pricing will be outlined in individual service agreements or proposals provided to clients.

As a client, you agree to:

• Provide accurate and complete information about your business, services, and target audience
• Provide timely feedback and approvals during the project timeline
• Provide necessary access to accounts (Google Business Profile, domain registrar, hosting, etc.) as needed
• Ensure all content, images, and materials you provide do not infringe on third-party copyrights or trademarks
• Respond to requests for information or clarification within a reasonable timeframe
• Maintain payment obligations as outlined in your service agreement

One-Time Services (Launch Clarity Site):

• Payment is required upfront or according to the payment schedule outlined in your proposal
• Work begins only after initial payment is received
• Final deliverables are released upon full payment

Monthly Services (Clarity Local, Growth, Elite):

• Monthly fees are billed in advance on the same day each month
• Payment is due within 5 business days of invoice date
• Services may be paused or suspended for accounts with overdue payments
• Clients must provide 30 days' written notice to cancel monthly services

We accept payment via credit card, ACH transfer, or other methods as agreed upon. Late payments may incur a fee of 1.5% per month or the maximum allowed by law.

By Client:

• One-time projects: If you cancel before project completion, fees paid are non-refundable for work completed to date
• Monthly services: You may cancel by providing 30 days' written notice. You remain responsible for payment through the end of the notice period

By Company:

• We reserve the right to terminate services if payment is more than 30 days overdue
• We may terminate services if you violate these Terms or engage in abusive or unethical behavior
• We will provide reasonable notice before termination when possible

Upon Termination:

• You will receive final deliverables for work completed and paid for
• Access to accounts, reports, and ongoing services will cease
• Outstanding invoices remain due and payable

We respect the confidential nature of your business information. Any proprietary or sensitive information shared with us will be kept confidential and used only for the purpose of providing services to you.

However, confidentiality does not extend to:

• Information that is publicly available
• Information required to be disclosed by law or legal process
• Information necessary to showcase your project in our portfolio (unless a separate non-disclosure agreement is in place)

To the maximum extent permitted by law, Clarity Opp LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business opportunities
• Business interruption
• Third-party claims

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

This limitation applies even if we have been advised of the possibility of such damages.

Our Warranties:

• We will provide services with reasonable skill and care
• We will deliver services substantially as described in your service agreement
• Websites we build will be functional and free of major defects at launch

Disclaimers:

Except as expressly stated above, our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose
• Uninterrupted or error-free service
• Specific results, rankings, or outcomes

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify active clients via email of any material changes
• Post the updated Terms on our website

Your continued use of our services after changes are made constitutes acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use of our services and terminate your agreement according to the termination provisions above.

These Terms of Service, together with any service agreements, proposals, or statements of work, constitute the entire agreement between you and Clarity Opp LLC regarding our services and supersede all prior agreements, understandings, or communications.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.